Receiving and Accessing Humana Medicare Benefits after the Enrollment Process

Next Steps for Receiving Your Humana Medicare Benefits

Seniors enjoying Humana Medicare benefits

You've made your selection and enrolled in one of Humana's Medicare plans. Now you’re eager to access your new benefits as quickly as possible. Here's a general idea of what to expect.

Once you've completed online enrollment, you're only a short time away from enjoying your Humana Medicare benefits.

Our online enrollment form gives you the chance to complete the entire enrollment process online. By enrolling online, you reduce your processing time.

Humana receives your completed and signed enrollment form
Depending on the plan you enrolled in, Humana does one of the following

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a. If you enrolled in one of Humana's Medicare Advantage plans or prescription drug plans, we send your completed enrollment form to the Centers for Medicare & Medicaid Services (CMS) for approval.

You will receive your new Humana ID card within 7-10 business days after Humana gets CMS approval of your enrollment form. Take this card with you whenever you use any of the plan's benefits. You also will receive a Humana Welcome Kit that contains printed copy of your electronically signed enrollment form and plan benefit information.

b. If you enrolled in one of Humana's Medicare Supplement Plans, we begin the process of putting together your enrollment kit and printing your new Humana ID card.

You will receive your new Humana ID card within 7-10 business days. Take this card with you whenever you use any of the plan's benefits. You also will receive a Humana Enrollment Kit that contains a printed copy of your electronically signed enrollment form and plan benefit information. Your policy also includes a 30-day free look period.

3. Coverage begins on your effective date. When you enroll determines this date.

If your plan includes prescription drug coverage, and if you need to fill prescriptions after your coverage begins but before you receive your ID card, take your online enrollment confirmation page and a copy of your enrollment form to your local Humana participating retail pharmacy. Be sure to tell the pharmacist which Humana Medicare plan you chose.